How to use Soclo.
In plain English.
These explain how the product actually behaves — what each part is for, what it costs, and where the limits are. They cover the features that are live today; email us when your situation is specific to your business. Want a quick answer instead? Read the FAQ →
How Soclo is organised
A map of the app: what each of the five areas is for, where the settings that matter live, and what you can safely ignore at first.
Open guide →02 · 6 min readGetting started with Soclo
What to do in your first hour: create the account, pick one place to start, and understand plans and credits before you spend anything.
Open guide →03 · 7 min readConnecting your accounts and publishing
What a connection actually is, the account types each platform needs, why connections drop later, and how to read a failed post.
Open guide →04 · 6 min readPublishing your first post
What actually happens when one post becomes several, what to check before you press it, and how to read a post that only partly worked.
Open guide →05 · 6 min readScheduling and planning ahead
How far ahead to plan, what should never be scheduled, and the connection check that stops a launch failing quietly.
Open guide →06 · 8 min readSetting up your Brand Kit
The setup that stops generated work sounding generic. What each part captures, how to fill it in so it helps, and the entries most people skip.
Open guide →07 · 6 min readHow Soclo credits work
Exactly which actions spend credits and which are free, how the plans compare, and six practical ways to stop wasting them.
Open guide →08 · 6 min readTaking payments with Soclo
Merchant onboarding, what a fixed-price payment link is genuinely good for, and an honest account of what is planned rather than live.
Open guide →09 · 7 min readChoosing the right plan
What things actually cost in credits, what each plan buys in real work, and where the per-credit saving genuinely starts.
Open guide →10 · 6 min readWhat Soclo will never do without asking
The boundaries that do not move: money decisions that always need you, why Soclo never sees your passwords, and how to withdraw access.
Open guide →11 · 7 min readManaging your subscription
Where your subscription actually lives, how to switch or cancel it, what happens to unused credits, and the deletion trap that leaves people still paying.
Open guide →12 · 7 min readYour account and your data
What Soclo holds, which privacy settings change something, why we never see your passwords, and exactly what deletion removes and what it leaves alone.
Open guide →13 · 8 min readWhen something goes wrong
What Soclo’s messages actually mean and what to do: expired connections, posts that only partly worked, missing purchases, and the ones that are not errors at all.
Open guide →14 · 8 min readAutomatic replies
The five things always handed to you, why only answers you wrote yourself send unattended, how to rehearse it without messaging anyone, and the limits that stop it running away.
Open guide →15 · 7 min readReading your Results
Why a blank is not a zero, why Soclo will not tell you which post made a sale, what the four areas cover, and how to read figures that arrive with their age attached.
Open guide →16 · 8 min readHow Autopilot works
What it may and may not do, the ceilings it can never raise, why the plan is text you can read and delete, and a cautious order for switching it on.
Open guide →17 · 7 min readPublishing your website
Choosing your web address, the check that runs before anything goes public, what publishing actually exposes, and how to take the site down again without losing your work.
Open guide →18 · 8 min readYour first month with Soclo
A week-by-week order for setting up without trying to use all of it at once — what to do first, what to deliberately ignore, and how to tell in week four whether it is working.
Open guide →19 · 7 min readMaking it sound like you
What to change when the writing does not sound like your business — how to tell whether the Brand Kit, the request or the plan is thin, and why fixing it upstream beats editing every post.
Open guide →We do not write guides for things you cannot use — or things that change weekly.
The website builder is open to everyone on the current app, and there is now a guide to publishing a site, because those steps are stable. The page editing tools are being rebuilt at pace right now, so a walkthrough of those would be out of date within days rather than months. AI presenters and ad campaigns are not switched on yet. Guides follow as each of those settles, because a walkthrough of something you cannot open — or that no longer matches your screen — is worse than nothing. The product updates page tracks what is live and what is still being earned, and guides follow as features open up.
Email Soclo support →